Insurance for your order in transit.

 

Ppostage costs do NOT include insurance. Australia Post includes cover for items that are lost or damaged up to $100 in value.

 

If your order total is valued over $100 and you would like Extra Cover, providing compensation for loss or damage over $100 in vlaue, simply add this item to your order.

 

In the event that your order is valued over $100 and it is lost or damaged and you do not have Extra Cover, we will only be able to provide reimbursment up to a maximum of $100.
 

Insurance on Shipping - Orders Over $100

$4.00Price
    • LEAD TIMES TO COMPLETE YOUR ORDER

      Our current lead times for completing and dispatching your order are as follows [does not include postage time]:

      More simple designs [no add-on's] typically between 2-5 business days;

      Activewear + Loungewear range  + Accessories typically between 2-5 business days;

      Designs with hand stitching + painting [inc freckels + Add-On's] + Harnesses, typically between 5-10 business days.

      We always aim to get orders completed + in the post to you ASAP.

    • ➳ DELIVERY on MORNINGTON PENINSULA

      + COLLECTIONS

      We offer FREE DELIVERY to all Mornington Peninsula Shire addresses or pick up from our Rosebud address. We can also drop orders into Willows Pantry [1/29 Scott St, Elwood VIC] for collection.

      Simply select 'Mornington Peninsula DELIVERY' or 'Rosebud OR Elwood Pick-Up' as the shipping method. Be sure to drop any notes we may need in your order.

    • ➳SALES, REPAIR, REPLACEMENT

      + REFUND POLICY

      As our items are predominantly, made specifically for you, based on the measurment you have selected and/or provided or customisations which you have slected, we suggest that you review our Sales, Repair, Replacement and Refund Policy.

    • ➳ SHIPPING

      AUSTRALIAN shipping is on us for all orders of $60+

      WORLDWIDE shipping is on us for all orders of $120+

    • ➳CARE INSTRUCTIONS

      You can find care instructions for our products HERE.

       

      We strongly recommend that you follow these to prolong the life of your items.

       

      Our Care Instructions outline that our leather + woollen items are not designed for wear in water.

    • ➳ NATURAL COLOURED LEATHER ITEMS

      If you are considering a product made with the Natural coloured leather, please note that it may start off very pale but will develop a rich patina in no time at all - please refer to our PATINA file for more info on this. 

    LEAD  COLOURFUL  LIFE

    ©2020 - Lulu Loves Pty Ltd     -     hello@lululoves.shop

    Privacy Policy   |   Website T+C's   |   Repair, Replace, Refunds   |   Postage Policy   |   Care Instructions

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